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- Q-1: HOW MANY HOURS OF PROGRAMMING CAN THE TENBOX STORE?
- Q-2: WHY IS THE TENBOX MORE EXPENSIVE THAN COMPUTER ESATA BOXES?
- Q-3: DOES THE TENBOX WORK WITH THE NEW HR23 and the HR21 PRO?
- Q-4: HOW DOES THE TENBOX INTERFACE WITH THE HR20/21/22/23?
- Q-5: WHAT IS THE QUALITY OF THE RECORDINGS?
- Q-6: CAN I STILL WATCH PROGRAMS RECORDED IN THE HR20/21/22/23 INTERNAL DRIVE?
- Q-7: CAN I EXTRACT PROGRAMS RECORDED ON THE TENBOX TO A COMPUTER?
- Q-8: DOES DIRECTV CHARGE A FEE FOR USING THE TENBOX?
- Q-9: CAN THE HR20/21/22/23 SIT ON TOP OF THE TENBOX?
- Q-10: WHAT IS THE MAXIMUM DISTANCE THAT CAN SEPARATE THE TENBOX AND THE HR20/21/22/23?
- Q-11: WHAT IS THE WARRANTY?
- Q-12:
WHAT OTHER PRODUCTS ARE MADE BY TENLAB?
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Q-1: HOW MANY HOURS OF PROGRAMMING CAN THE TENBOX STORE? A: Approximately: TenBox TB1000: 667 hours of standard TV or 167 hours of HDTV (MPEG-4) TenBox TB1500: 1000 hours of standard TV or 250 hours of HDTV (MPEG-4) TenBox TB2000: 1333 hours of standard TV or 330 hours of HDTV (MPEG-4) TenBox TB3000: DirecTV HD DVRs do not work with capacities of 3 TB yet; meanwhile the TenBox TB3000 may be used in Safe Mode recording the same programs on both hard disks (duplicate storage): 1000 hs of standard TV or 250 Hs of HDTV. |
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Q-2: WHY IS THE TENBOX MORE EXPENSIVE THAN COMPUTER ESATA BOXES? A: While most computer storage boxes used for data backup are in use for a limited amount of time, a storage box connected to DirecTV HD DVR must work 24/7. Uninterrupted opeation creates the challenge of keeping the system working efficiently with controlled temperature and minimum noise. The TenBox overcomes these challenges with the best engineering and components. The result is a strong, reliable box that won't over heat and is silent enough to be used in a bedroom. The TenBox is the best storage box and was designed to be a companion to DirecTV HD DVRs. |
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Q-3: DOES THE TENBOX WORK WITH THE NEW HR23 and the HR21 PRO? A: Yes. It works with all DirecTV HD DVRs. |
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Q-4: HOW DOES THE TENBOX INTERFACE WITH THE HR20/21/22/23? A: The TenBox connects to the the HR20/21/22/23 with an eSATA cable. Once the TenBox is connected, it works just like the HR20/21/22/23 did before, but with much more recording capacity. |
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Q-4: WHAT
IS THE QUALITY OF THE RECORDINGS? A: Same quality of the DirecTV broadcast. |
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Q-6: CAN I STILL WATCH PROGRAMS RECORDED IN THE HR20/21/22/23 INTERNAL
DRIVE? A: Yes. Once the TenBox is connected, the HR20/21/22/23 will no longer "see" programs recorded before the TenBox, but they are not lost and can be accessed by restarting the HR20/21/22/23 turning the TenBox off. To later return to programs on the TenBox, restart the HR20/21/22/23 with the TenBox on. |
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Q-7: CAN I EXTRACT PROGRAMS RECORDED ON THE TENBOX TO A
COMPUTER? A: No. The TenBox works just like the HR20/21/22/23 internal HDD, and it is not allowed to share programs or content. Programs stored on the TenBox have to be viewed with the same HR20/21/22/23. |
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Q-8: DOES DIRECTV CHARGE A FEE FOR USING THE TENBOX? A: No. |
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Q-9:
CAN THE HR20/21/22/23 SIT ON TOP OF THE TENBOX? A: With enough ventilation, the HR20-700 can sit on top of the TenBox, and also the TenBox on top of the HR20-100 and the new HR21, HR22 and HR23. |
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Q-10: WHAT IS THE MAXIMUM DISTANCE THAT CAN SEPARATE THE TENBOX
AND THE HR20/21/22/23? A: 2 meters is the maximum length allowed for the eSATA cable. |
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Q-11: WHAT IS THE WARRANTY? A: 1 year for parts and labor. 3 years on the HDDs. |
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Q-12:
WHAT OTHER PRODUCTS ARE MADE BY TENLAB? A: TV system converters for consumer and professional applications. See www.tenlab.com |
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